Troubleshooting Guidelines for Optical Modules
Troubleshooting Guidelines for Optical Modules An Optical Module Does Not Send Optical Signals The Transmit Optical Power of an Optical Module Is Too Low Information About an Optical Module
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If the fault is caused by incorrect configuration or networking environment, change the configuration or networking environment. If it is not a Huawei-certified optical module, replace it with a Huawei-certified optical module. Use an optical power meter to check whether the transmit optical power of the optical module is normal.
Troubleshooting Guidelines for Optical Modules An Optical Module Does Not Send Optical Signals The Transmit Optical Power of an Optical Module Is Too Low Information About an Optical Module
Use the idle optical module on the storage device to exchange with PO and check whether the fault is rectified. If the fault persists, it indicates that the optical module is not faulty. If
Check whether the optical module is Huawei-certified. If it is not certified by Huawei, replace it with a Huawei certified one. Remove and reinstall the optical module. If
Use an optical power meter to test the receive power of the port and check whether the optical fiber is disconnected. Use one optical fiber to form a loop on the port to check whether the port goes Up. If
Call Huawei global service hotline or contact software maintenance engineers to verify the software version. If allowed, reboot the device or power off and restart the device. Services on the
An unsupported optical module is installed in the optical interface. For example, an XGE optical module is installed in a GE optical interface; a 100GE optical module is installed in a 40GE
Optical modules are widely used in switches, network interface cards (NICs), routers, and other communication devices. During use, reading optical module information helps understand its real
If an optical module is not cleaned or protected properly, contaminants may accumulate on the fiber pin in the optical module. As a result, the coupling efficiency is reduced, optical signals are cut off, or
Procedure Use an optical power meter to test whether the transmit power of the optical module is normal. If not, replace the optical module.
Call Huawei global service hotline or contact software maintenance engineers to verify the software version. If allowed, reboot the device or power off and restart the device. Services on
Devices must use optical modules certified by Huawei. Those that are not certified by Huawei cannot ensure service reliability, and the corresponding optical interfaces may fail to go up.
Solve the problem of alarm indicator steady on by clear the alarm after it is confirmed that customer pull out the optical module and shutdown interface manually
If it is not a Huawei-certified optical module, replace it with a Huawei-certified optical module. If the optical module is installed on a GE port, run the display interfaceGigabitEthernet x/x/x command to
The optical module installed on the optical interface is not certified for Huawei data center switches. The optical module type does not match the optical fiber type.
Non-Huawei-certified optical modules are not verified through interoperability tests with Huawei switches and may cause unexpected problems when they are used on Huawei switches.
Remove and reinstall the optical module. If the fault persists, replace the optical module with a normal one of the same type to check whether the optical module is faulty. If the fault persists, collect log
A switch must use optical or copper modules that have been certified for use on Huawei S switches. Non-certified optical or copper modules cannot ensure transmission reliability and may affect service
Huawei switches using non-certified optical module may not be able to read the information, can not guarantee the accuracy of the information read, recommend the use of Huawei certified optical
If possible, remove and reinstall the optical modules to check whether the fault is rectified. If the fault persists, run the reboot command to restart the switch or power cycle the switch, and check whether
If the external power supply system works properly, run the display alarm all command to check whether there are alarms about power modules of the switch. Common power module alarms include: Power
Therefore, alarms about optical modules that are not certified for Huawei Ethernet switches are generated. You can run the transceiver non-certified-alarm disable command to disable the alarm
Possible Causes Cause 1: The optical module is not a Huawei-customized optical module. If this optical module was delivered from Huawei early. Cause 2: Temperature of the
This field indicates whether the rate of the optical module installed on the port matches the port rate. For example, if a non-XGE optical module is installed on an XGE port, the rate of the optical module
Do not touch the edge connector of an optical module during the installation. Install an optical module on a port before connecting optical fibers to the transceiver module. Install dust plugs on idle optical ports.
This article summarizes several solutions for using optical modules with switches and common problems encountered during usage, along with specific solutions.
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